Terms & Conditions of Sale
Last updated: [TO COMPLETE]
1. Seller identity
This website is operated by:
RAYSS RESEARCH LLC
Legal form: Limited Liability Company (LLC)
State of registration: New Mexico, USA
Registered office: [ADDRESS TO COMPLETE]
Contact email: [SUPPORT EMAIL TO COMPLETE]
Hereinafter referred to as "the Seller".
2. Purpose
These Terms & Conditions of Sale set out the conditions under which the Seller offers, through the KILLEUR USD website, products and services to individual and professional clients.
Any order placed on the website implies full and unreserved acceptance of these Terms.
3. Products and services offered
The Seller notably offers a trading training and coaching package including, as of the date hereof:
- immediate access to online digital training,
- individual private coaching (1 hour per week),
- regular group coaching sessions, under the terms defined by the Seller.
The exact content of the offer, its composition, modules, bonuses, support terms and any changes are presented on the website's sales page.
The Seller reserves the right to evolve, modify, enrich, withdraw or adapt all or part of the offer, its content, organization or terms at any time, in order to improve the customer experience or adapt its offer.
4. Eligible audience
The website's offers may be purchased by:
- individuals acting for personal purposes,
- professionals acting within the scope of their activity.
The client declares having the legal capacity required to contract and use the services offered.
5. Essential features of the main offer
The main offer sold on the website currently includes:
- access to online digital training,
- immediate access to the educational content after payment confirmation,
- 1 hour of private coaching per week for 3 months,
- regular group sessions, depending on availability, organization and terms freely defined by the Seller.
The client acknowledges that the exact content and organization of the offer may evolve at the Seller's discretion.
6. Price
The price of the main offer is set at: USD 997
Unless otherwise stated, prices displayed on the website are expressed in US dollars.
The Seller reserves the right to change its prices at any time. However, the price applicable to an order is the one displayed at the time of its validation.
Any applicable taxes, local reporting obligations, bank fees, currency conversion fees or other ancillary charges remain the client's responsibility, unless otherwise stated at the time of the order.
7. Order
The order is deemed formed upon validation of the payment by the client and confirmation by the payment provider.
Before final validation, the client is invited to check the details of the order, its total price, and to correct any errors.
The Seller reserves the right to refuse or cancel any order in case of fraud, attempted fraud, abusive behavior, prior dispute, or for any legitimate reason.
8. Payment terms
Payment is made through Stripe.
Accepted payment methods are those offered by Stripe at the time of the order.
The client warrants that they have the necessary authorizations to use the chosen payment method.
In case of payment refusal, incident, non-payment, or abusive chargeback, the Seller may suspend or cancel access to the services concerned.
9. Delivery / access to services
9.1 Digital training. Access to the training is provided immediately after payment validation, except in case of technical incident or specific verification.
9.2 Private coaching. Private coaching (one hour per week) is included for 3 months. Sessions must be booked according to the terms communicated by the Seller.
9.3 Group coaching. Group sessions may be offered at a frequency and availability freely determined by the Seller. The client acknowledges that these sessions do not constitute a fixed, permanent or unchangeable commitment, unless expressly stated otherwise on the sales page at the time of purchase.
10. Access duration
10.1 Training. Unless otherwise stated at purchase, access to the training is granted for life, subject to the maintenance of the service, the platform and compliance with these Terms.
10.2 Private coaching. Private coaching is accessible for 3 months from order confirmation, unless expressly stated otherwise.
10.3 Group coaching. Group coaching is offered on a variable basis and may be modified, suspended, replaced or removed at any time by the Seller.
11. Right of withdrawal
11.1 Consumer clients. Where a client acts as a consumer, they benefit from a 14-day withdrawal period from the conclusion of the contract.
To exercise this right, the client must notify their decision to withdraw in writing to the following email address: [SUPPORT EMAIL TO COMPLETE]. Any request must clearly identify the client and the order concerned.
11.2 Refund in case of withdrawal. In case of a valid withdrawal exercised within the applicable period, the Seller will refund the amounts paid as soon as possible and at the latest within the time required by applicable regulations.
11.3 Future change. The client is informed that, for digital content supplied immediately, a different regime may be implemented in the future with express consent and acknowledgment of loss of the right of withdrawal, in accordance with applicable rules.
12. Specific coaching conditions
- 12.1 Booking: private coaching sessions must be booked according to the slots offered by the Seller.
- 12.2 Cancellation / rescheduling: any cancellation or rescheduling request must be made at least 24 hours in advance.
- 12.3 No-show: in case of client absence, significant lateness, or no-show without respecting the 24-hour cancellation notice, the session is considered due and is non-refundable.
- 12.4 Availability: the Seller will make its best efforts to offer suitable slots, without guarantee of immediate or unlimited availability.
13. Client obligations
The client undertakes to:
- provide accurate information when ordering,
- not share their access,
- not resell, transfer, rent or pass on the purchased content,
- not reproduce, copy, distribute or commercially exploit the materials provided without prior written authorization,
- behave respectfully in exchanges, coaching and group spaces.
Failure to comply with these obligations may result in the suspension or removal of access to the services, without refund.
14. Intellectual property
All content provided by the Seller, including videos, texts, methods, documents, educational materials, visuals, training structures, trademarks, logos, and website content, is protected by applicable intellectual property rules.
All rights reserved. No reproduction, distribution, resale, adaptation, publication, communication or exploitation, in whole or in part, is authorized without the Seller's prior written consent.
15. Liability and warnings
The content offered on the website and in the Seller's offers is provided strictly for educational and informational purposes.
The Seller:
- does not provide personalized investment advice,
- does not guarantee any result,
- does not promise any gain,
- does not guarantee any future performance,
- cannot be held responsible for trading, investment or financial-management decisions made by the client.
Trading and investing involve significant risks of capital loss. The client remains solely responsible for their decisions, their execution and their consequences. Past performance, examples, illustrations, analyses or educational elements are in no way a guarantee of future results.
16. Force majeure
The Seller cannot be held liable for a delay or non-performance resulting from force majeure or any event reasonably beyond its control.
17. Suspension / termination
The Seller reserves the right to suspend, restrict or terminate the client's access in case of: violation of these Terms, abusive use, fraud, harmful behavior, or harm to the interests of the Seller or other users.
Such a measure may occur without refund where the facts justify it.
18. Governing law
These Terms are written in English (and French). They are subject to the applicable law determined according to the applicable conflict-of-laws rules, with primary reference to the law of the State of New Mexico / US law where possible.
However, if the client is a consumer benefiting from more protective mandatory provisions in their country of habitual residence, those provisions may remain applicable notwithstanding this choice of law.
19. Claims and disputes
Any claim must be addressed primarily to: [SUPPORT EMAIL TO COMPLETE]. The client is invited to first seek an amicable solution with the Seller.
19.1 Consumer mediation. Provisional clause to be completed before final publication if necessary: if the client acts as a consumer and applicable regulations require it, they may use a consumer-mediation scheme according to the information that will be communicated by the Seller.
20. Partial invalidity
If a clause of these Terms is declared void, illegal or unenforceable, the other provisions shall remain fully in force.
21. Acceptance
The client acknowledges having read these Terms before any order, having understood them and accepting them without reservation.
22. Details to complete
Registered office address: [TO COMPLETE]
Support email: [TO COMPLETE]
Last updated: [TO COMPLETE]
Consumer mediator: [TO COMPLETE IF NEEDED]